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去年底我在ebay上买过一个iphone 5S,用了半年多就坏了,由于卖家写明是一年内包换,所以分割卖家,然而基本不没有回复,而后我就开始分割ebay,失掉的回覆是ebay只要30天退款包管,超过30天,卖家一直不回复的话,我只能报警,ebay只配合考察,上面是ebay给我的原文:
What you can do is to contact your local law enforcement if the seller will be unresponsive. While eBay does not contact authorities on your behalf, we do assist in their investigations. You can file a complaint with the police on the Website. They will refer the complaint to the appropriate state.
Below is a link for the Queensland Police Website. You will need to follow the instructions on how to file a case with them. They are able to reach out to other areas to assist you in resolving your issue.
Contact law enforcement
http://www.police.qld.gov.au/pro ... scams/reporting.htm
If you do contact police, let them know that eBay may be able to help their investigation and that they can contact us by going to:
Here is the link for the Police Website:
http://pages.ebay.com.au/securitycentre/law-enforcement.html
Thank you for choosing eBay. I wish you success in your future transactions |
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