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我看到 fair trading 上这样说的。
所以假如 agent 给了 credit,咱们是否拿他们没方法?
If your event is cancelled you should receive a refund or other remedy, such as a credit note or voucher, in most circumstances.
However, if the event is cancelled due to government restrictions, this impacts your rights under the consumer guarantees. You should contact the business directly to request a refund or other remedy such as a credit note or voucher.
We encourage all businesses to work with their customers and treat consumers fairly in these exceptional circumstances. |
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