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以前黑五有流动25%加之送luna play
感觉很划算因而乎就去订购了, 买了一个luna go 送luna play+free shipping. 一开始我用credit card而后泛起error,页面也没出来, 接着也没收就任何的email确认。 我想应该是网站问题没订购胜利吧, 之后我又买了一次用的是paypal, 显示是订购胜利, 然而仍是没有email确认。
去看了一下我的卡, 被charge了2次, 加之2次的international transaction fee=。= 接着我就去网站找联络形式, 电话也不分明哪里的,就写了email, 收到的都是自动回复如下
A customer-care representative has replied to your support request, #4十二694, with the following response: Dear Customer, Thank you very much for purchasing FOREO! Please accept our apologies for the delay in proceeding your order. We unfortunately have had issues in our system due to recent promotions but we assure you that we are working hard on solving your respective case. We will get back to you as soon as possible. Thank you for your patience and understanding. Best Regards; Noah FOREO Customer Care
明天呢, 我收到包裹了, 到目前仍是没有任何定单的email, 关上包裹只要一个 luna go, 没有赠品, 此外一个定单也没动静, 我不知道其余姐妹有无在黑五时分订购他家产品, 阅历如何。
包裹是从中国姑苏来的, 客服貌似也是中国的,假如始终没人退钱和再邮递一个过去, 不知道能否去银行dispute |
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