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Dear xxx,
I reply to your feedback to the Transport Infoline, advising of the actions of Route xxx, xxx and xxx operators on x March 2015.
Based on the content of your feedback, the Operators involved will be identified, and be seen by their respective Supervisors at the first available instance. They will be spoken to regarding the concerns you have raised, and reminded of their obligation to be aware of and stop for intending passengers, when signalled, when at designated bus stops and when capacity allows. The operators will be further advised that any future adverse reports may result in remedial or corrective action being taken.
On behalf of State Transit, please accept my apologies for any concern this incident caused, and thank you for taking the time to bring this matter to our attention.
Regards
xxx
Kingsgrove Contact
STA Customer Relations |
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