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操 刚看邮箱 收到了
说卡没被激活
要我回邮局激活
Dear 大爷,
Thank you for your patience.
I have been informed by the relevant department that the Code that you are trying to use has not been activated in the shop. Please go back to the shop where you purchased it for them to activate the voucher; thus you will be able to use it.
I apologise for any inconvenience that this situation may have caused you; please do not hesitate to contact us should you have any further queries.
Your reference number with Ukash is 00163363, which you should use if you need to contact us again. If you need to send us an email, please ensure you reply to this message without changing the subject line.
For more help and advice, visit www.ukash.com, where you can find answers to many co妹妹on queries.
We are open every day. Our opening hours are Monday to Saturday 08:00 - 22:00 UK time and Sunday 十一:00 - 19:00 UK time.
Kind Regards,
Miguel
Ukash Customer Support
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