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Please quote your File Number and Request ID in all correspondence with the department.
If you have not submitted all your police clearances or have not completed your permanent residence health assessment, refer to the information below on obtaining these documents. By providing these documents and completing these requirements, you will assist in a prompt assessment of your application. You may submit all outstanding documents together.
Please note that we are unable to acknowledge receipt of documents. If you wish to keep a record of the delivery of the documents you should use registered post.
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